This Privacy Policy explains how Jobzo ("we", "us", "our", or "Jobzo") collects, uses, stores, and protects information when you use the Jobzo mobile application and website (jobzo.uk), available in Pakistan and other markets as we expand.
Jobzo is a tool for small business owners to track customer billing and send automated WhatsApp payment reminders. By using Jobzo, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information you provide directly
- Account information: your name, phone number, business name, and business type when you register.
- Customer records you enter: the names, phone numbers, and billing amounts of your own customers that you add into the app, so Jobzo can send them payment reminders on your behalf.
- Payment information: when you subscribe to a paid plan, your payment is processed via JazzCash, Easypaisa, or bank transfer. Jobzo does not store your full card or mobile wallet credentials — these are handled directly by the payment provider.
1.2 Information collected automatically
- Device information: device type, operating system version, and app version, used for troubleshooting and compatibility.
- Usage data: which features you use (e.g., number of reminders sent), used to improve the app and provide customer support.
- WhatsApp delivery status: whether a reminder message was sent and delivered, so you can see confirmation inside the app.
1.3 Information we do NOT collect
- We do not read or access the content of your personal WhatsApp conversations.
- We do not access your phone's contact list without your explicit permission, and only to help you add customers faster — this is optional.
- We do not collect your customers' payment card details — all payments to you, the business owner, happen outside the app between you and your customer.
2. How We Use Your Information
- To operate core features: sending WhatsApp payment reminders to the customers you add.
- To process your subscription payment and manage your account.
- To provide customer support when you contact us.
- To send you service-related notifications (e.g., "your free trial ends in 2 days").
- To improve app performance and fix bugs, using anonymized usage data.
3. How We Share Your Information
We do not sell your personal data or your customers' data to any third party. We only share data in these limited cases:
| Who | Why |
|---|---|
| WhatsApp Business API (Meta) | To deliver the payment reminder messages you create |
| JazzCash / Easypaisa | To process your subscription payment securely |
| Cloud hosting & database providers | To securely store your account and billing data |
| Law enforcement | Only if legally required by a valid court order |
4. Data Storage & Security
Your data is stored on secure cloud servers with encryption in transit (HTTPS/TLS). We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we encourage you to use a strong password and keep your device secure.
5. Data Retention
We retain your account and customer billing data for as long as your account is active. If you delete your account, we will permanently delete your personal data within 30 days, except where we are required to retain certain records for legal or accounting purposes (such as transaction records for tax compliance).
6. How to Delete Your Account & Data
- In-app: Open Jobzo → Settings → Account → "Delete My Account." This sends an immediate deletion request to our team.
- Via WhatsApp: Message +92 310 0203500 with "Delete my account" and your registered phone number.
- Via email: Email support@jobzo.uk with the subject line "Account Deletion Request."
When you request deletion, we permanently delete your account information, your customer billing records, and your usage history within 30 days — this is a permanent deletion, not a temporary deactivation or freeze. We may retain anonymized, non-identifying data for analytics, and any records we are legally required to keep (such as payment transaction logs for tax/accounting purposes) for the period required by applicable law, after which they are also deleted.
7. Your Rights & Choices
- You can access, update, or delete your customer records at any time within the app.
- You can request full account and data deletion at any time using the methods in Section 6 above.
- You can cancel your subscription at any time; this stops future billing but does not automatically delete your account data — see Section 6 to request full deletion.
- You can opt out of optional analytics or marketing notifications in the app's settings.
8. Children's Privacy
Jobzo is a business tool intended for adults operating a business. It is not directed at children, and we do not knowingly collect personal information from anyone under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or via email/WhatsApp. Continued use of Jobzo after changes take effect constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, how your data is handled, or wish to exercise any of the rights described above (including account/data deletion requests), our privacy point of contact is:
- WhatsApp: +92 310 0203500
- Email: support@jobzo.uk
- Website: jobzo.uk
We aim to respond to all privacy-related inquiries and deletion requests within 7 business days.